20 Best Communication Tools for Business

“Effective communication is 20% what you know and 80% how you feel about what you know.”

Effective Communication and communication tools help companies reach their goals, faster and effectively. This can be done by keeping all the employees engaged and interactive. On the other hand, poor communication and tools can hinder the goal achievement, leading to a lot of wastage of time and resources as well. The employees also feel demotivated and lose their interest in the task.

As technology is advancing, employees can get connected to each other with the advancement of the workspace by using various communication tools. Once a company adapts to the advancing communication technology and its tools, its productivity and profits also increase.

Below, we are a compiled list of the best communication tools for business that most businesses have adapted and seen many benefits from them.

1. DropBox

Website:- https://www.dropbox.com/


Every office is piled up with stacks of files, papers, and documents. Isn’t it? So, to solve this problem, offices have started using DropBox, which is a modern file hosting service. One can transfer, use and search for files. The special feature is that one can set permissions to allow a specific number of users to open the files.

2. Zoom

Website:- https://zoom.us/


Zoom helps you host conferences by scheduling a meeting with a unique link every time, for the meeting. You can use Zoom on laptops, tablets, and smartphones. Zoom provides special features like recording, muting mics, screen sharing, and many other features. For larger groups, Zoom allows you to split team members into Rooms. That way everyone can take part in meaningful discussions. One can buy a premium plan and enjoy many more features.

3. Google Jam Board

Website:- https://workspace.google.com/products/jamboard/

Google Jam Board

Google Jam Board is a whiteboard by Google. It allows team members to easily add notes, images, etc from the web while collaborating with the team members from any part of the world. It is a 55-inch 4k display whiteboard with a touch screen. Being a part of the GSuite, you can add work from Google Docs, Sheets, and Slides.

4. Slack

Website:- https://slack.com/


Slack is a popular instant messaging app for businesses. It provides a convenient platform to keep all the data and information, safe and secure in one place. One can have access to face–to–face calls. Along with instant messaging, files can also be shared.

5. Discord

Website: https://discord.com/


Discord is a dark horse when it comes to business communication. The reason for this is probably that it was designed for the gaming community. However, it does everything a small team needs for communication purposes – voice and video calling, team chats, and file sharing.

6. Google Workspace

Website: https://workspace.google.com/

Google Workspace

Google Workspace, formerly called GSuite, has one of the best collections of tools that make your office communication and collaboration easy and effective. It keeps all the documents safe in a cloud. Presentations, documents, spreadsheets, anything can be created and edited using Google Workspace. The team gets the opportunity to edit and share the files. Apart from these features, Google Workspace offers instant chats, video calls, and emails.

7. Toggl Plan

Website:- https://toggl.com/

Toggl Plan

If you are looking for a tool for team planning and project management, then Toggl Plan is the best and simple tool. One can plan, manage tasks and timelines. It makes the team’s working flow easy and smooth. They can communicate with each other using the comments option and even attach files and documents. The plan can be shared with the clients in a read-only mode.

8. Cloud App

Website:- https://www.getcloudapp.com/

Cloud App

Cloud App is a complete communication tool from video calls, webcam recording to GIF creation to screen capture. It helps you quickly create videos and share them with your team. You can give visual feedback or even explain your products and services, using Cloud App.

9. Fuze

Website:- https://www.fuze.com/


Fuze helps you take your online and live meetings to the next level. It not only offers HD video and audio calls but also helps users present documents, animations, and many more things. Fuze helps you easily schedule meetings for up to 1000 participants. One can access Fuze on any device, no matter in which part of the world they are.

10. Microsoft Whiteboard

Download Link:- https://www.microsoft.com/en-us/microsoft-365/microsoft-whiteboard/digital-whiteboard-app

Microsoft Whiteboard

As the name suggests it is a whiteboard tool. It is one of the best internal communication tools that allow teams to interact from any part of the world on the whiteboard. One of the best features is that it keeps your content safe in the cloud and one can resume the work. If the teams own a Microsoft Surface Stylus, then one can easily use it for sketching or drawing, or doodling on the whiteboard itself.

11. Microsoft Office 365

Download Link:- https://www.microsoft.com/en-us/microsoft-365

Microsoft Office 365

Microsoft Office 365 is a collection of various tools like Word, Excel, PowerPoint, Skype, etc. Microsoft Office 365 has a lot of features which include cloud collaboration, file sharing, social networking, video, and audio calls, shared calendars, and a lot many other features. One can avail of the free plan provided by Microsoft Office 365, without any credit card details and enjoy all the benefits.

12. Office Vibe

Website:- https://hs.officevibe.com/

Office Vibe

Officevibe helps you increase your employee’s engagement. It helps you look at what’s going on in the office, bringing changes by using Office Vibe’s tools for surveys and metrics. Employees get the benefit of sending feedback anonymously, and customizations are available in OfficeVibe to meet the various requirements of the business.

13. Air Table

Website:- https://airtable.com/


Air Table is an all-in-one project management tool. It helps you assign tasks to the employees, look at the projects in the calendar, and even store images and other documents.  Air Table allows tasks to be organized in different views like galleries, grids, and calendars to get an overview of the tasks at hand. You can also share survey forms and merge contacts. Part spreadsheet, part database, Air Table gives your spreadsheets superpowers by allowing you to do a lot more than a simple spreadsheet. One can avail of its free plan but with limited features.

14. Skype 

Website:- https://www.skype.com/en/


Skype is a great communication tool that has been a go-to communication app for the past 15 years. Skype offers many features like video conferencing, screen share options as well as one–to–one and group messaging. Users are free to send photos, videos, and files of up to 300 MB. Some other features are call recording and answering calls. One of the best features of this app is that live subtitles are available while talking.

15. Google Drive

Website:- https://drive.google.com/

Google Drive

Google Drive is best if you have a small team and have limited content to be stored and delivered. It offers 15 GB free storage where one can save spreadsheets, documents, and files easily. Once files are saved, one can make them public for the team and access them from any part of the world. If you are looking for more storage then you can surely go for its paid plan and get additional storage.

16. Scannable

Download Link:- https://evernote.com/products/scannable


Scannable helps you use your smartphone or tablet as a scanner to capture documents, cards, and other files. The images are perfect and it is as easy as clicking a photo. It is an all-in-one scanner, copier, fax machine, and printer. It is fully integrated by Evernote and all your scanned photos are backed up in an Evernote account.

17. Troop Messenger

Website:- https://www.troopmessenger.com/

troop messanger

Troop Messenger enables high team engagement by putting all your team’s information in one single platform. One can share file requirements, conversations, etc with the help of video conferencing, instant messaging, and many more features. It is designed to meet all the communication requirements of small, medium, or large businesses. It is quite affordable and comes with a 7-day free premium trial.

18. Contact Monkey

Website:- https://www.contactmonkey.com/

Contact Monkey

Contact Monkey helps you create newsletters, get feedback and track your email performances. One can collect feedback and surveys in different ways like star ratings, emojis ratings, thumbs up and thumbs down, and many more. With the help of various templates and email builders, you can design your newsletters. You can measure the survey results and email campaign performance for an individual respondent or the entire campaign.

19. Microsoft Teams

Website:- https://www.microsoft.com/en-us/microsoft-teams/teams-for-work

Microsoft Teams

Microsoft Teams is a popular video call, chat, and collaboration tool. It’s perfect for teams that already use the Office 365 suite. You can do voice and video calls with your team and conduct live sessions. Some of its important features are Email-style threaded conversations, voice/video conferencing, team chats & private discussions. One can avail of the Microsoft Teams basic plan for free and enjoy its features.

20. Chatter

Website:- https://www.salesforce.com/products/chatter/overview/


Chatter is a social network and collaboration software that allows one to share files with anyone in any part of the world. One can create group chats, event pages, hold polls and organize group discussions to make the team engaged and motivated.  Chatter aims to improve several key points within your business: drive productivity, accelerate innovation, share knowledge, and take action anywhere. Salesforce users can use Chatter for free.

Originally posted 2021-05-31 00:21:14.