International businesses have incredible reach. Their offices span countries and reach every corner of the globe. However, while this is fantastic for the success of a company there are also hurdles that stand in the way as a result – which is where cultural training comes in.
Cultural differences are quite a significant aspect of a business. There are changes in communication, traditions, and the way in which a business operates. Understanding these is crucial to success, and that’s why we are here to highlight the importance of cultural training.
Cultural Training: What’s the Point?
When you send an employee to an international office, it is important to ensure that they are properly trained on etiquette and interaction when they arrive in the country. Multinational teams can be incredibly strong, so it is up to you to make sure that they understand each other.
Here’s an interesting fact, the highest rate of expat failure comes from US workers who head over to the UK in order to lead teams. That might be surprising since the cultures are often viewed as fairly similar, but this only highlights the continued need for training.
What Does Cultural Training Include?
International cultural training UK includes a whole range of different policies to help train your staff so that they are more in tune with the country that they are working in and the people that will be part of their team. This can include:
- Learning more about the country and its values
- Learning more about the beliefs and social norms of the country
- Providing practical advice on daily life and customs
- Helping to work through work-related issues
- Work to form clear and effective cross-cultural communication
- Learning not to make cultural assumptions or comparisons
Before your employees embark on their international adventure, a workshop will be able to provide them with everything they need in order to blend in with society and their workplace. Cross-cultural issues are one of the most prominent in international places of work.
In order to avoid conflict revolving around this area, taking the time to hold courses and workshops help to teach tolerance, understanding, and compassion for other cultures. This strengthens relationships between your business branches and leads to improved teamwork.
What About the Benefits?
We’re not just talking about the benefits of having cultural training for your expat employees, but also the employee benefits that can come with them. After all, it can be a little tricky to navigate when you are running an international company.
While there are more details and ins and outs to international employee benefits, here are some of the staples that are appreciated by staff no matter where in the world they are:
- Private medical insurance
- International group life insurance
- Pre-assignment screenings
- International employee assistance programmes
- International group income protection
Cultural training is exceptionally important if you want your national and international branches to work well together. It creates better sensitivity and understanding, helping to avoid conflict and promote a comfortable work environment for everyone involved. Truly, it’s the way forward for any international company.